FAQs

Can l change the shipping address for my order?

We will be happy to change the shipping address for your order! Please email our Customer Care team customercare@yabeepet.com with your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process. Unfortunately, we are also unable to change your shipping address from a domestic US address to an International address, or from an International address to a domestic US address. Please note that changes to your order may be limited during periods of high order volume, including launches and promotions.

Where are these products shipped from?

We have warehouses in US, CA, DE, UK, We can deliver in 3-7 days in these countries, as well as in some nearby countries.